The system allows for existing forms to be customised, or for entire new forms to be created. Any changes are sent to devices in real time 'over–the-air', allowing for forms to be updated during incidents, even when device are already in the field.
Over the Air Updates
Any changes to forms, or software updates are sent to devices "over the air" using any available network connection – no physical connection to a computer is required . If a handheld device is not connected to the network, the system will automatically send the updates when the device is next available. A Device Manager also provide a way for users to see which handhelds have/have not received the latest updates.
Flexible System to allow for easy adoption
TrackMi has been designed to be highly flexible in many different areas to ensure that the system is suitable for a wide range of incidents types & organisational needs. The system allows for a range of flexibility:
- Customisation of forms
- Use of different network types - 3G, WiFi, Satellite
- Both offline and online usage in the field
- Ability to send information onto 3rd party systems
Incident Based Architecture
The system records data into 'incidents' so that information is kept separate. This allows for effortless exporting of incident data, or post incident reviews. It also allows for multiple incidents to be run concurrently.
To ensure that users in the field are not reliant on IT staff, the system automatically creates a 'standby' incident to ensure that as soon as first responders arrive on scene they can immediately start to collect and send information.
Effortless sharing of Information
The system is web based - allowing multiple users from all around the world to share and see the same information in real time.
Users can access the same information, but then drill down into the most important information for them.
- Receiving hospitals can see when patients are going to arrive.
- Evacuation centres can see in advance the total persons evacuated and en-route to their location.
- Hospital managers can see how many people have been evacuated from their facility.
Real Time 2-Way Data Flow
Handheld devices in the field send and receive data to and from the server. Allowing multiple handhelds to allow work together. This also means that if 1 handheld device fails, another can instantly take its place.
Super Fast Data Entry
The system has been designed so that users can collect meaningful information in less than a few seconds. In trials, non-technical users were able to undertake MCI (Mass Casualty Incident Scans) Sieve scans in less than 2 seconds. This included scanning the patients barcode, recording patient severity, patient location, and other automated information like GPS location and Date/Time.
Full Audit Trail
The system automatically logs all actions taken by all users, so that a full audit trail of decision-making is recorded. This information can then be exported for inclusion in official event logs. Data is automatically segregated into incidents so that only relevant information is exported.
TrackMi has been designed from the ground up to be secure. The system has been designed to meet rigorous ASD (Australian Signals Directorate, formally Defence Signals Directorate) standards. This includes the engagement of external independent computer security professionals (professional hackers) to try and break into the product - confirming its security.
Integrates with Existing Systems
If you have an existing system that all of your staff are already familiar with, chances are that TrackMi can integrate with it - on-sending real time, location aware data from the field to the system in real time. WebEOC is currently supported and Noggin is coming soon, but the system is capable of sending information to virtually any other modern system.
GPS Location Tracking
Every time a scan is undertaken, TrackMi automatically records the GPS location of the scan, allowing server users to see the current and historical locations of patients and transport assets (planes, ambulances, helicopters etc). Calculations like 'Time of Arrival' are also possible.
In addition, handheld devices also periodically transmit their location, allowing visibility of where your staff are located.
Flexible Network Connections
Handheld devices are able to utilise a range of network connections to transmit & receive data. This includes Mobile Phone Data Connection (3G/4G), WiFi, and Satellite (via WiFi) connections. Data usage is extremely frugal (due to compression and other advanced techniques) so data transfers are fast.
System Works Offline
If your staff are 'off the grid' or the network is being flaky, TrackMi will store all data locally on the device and then seamlessly and automatically send the data to the server when a network connection is available again. It also uses 'quality assurance' to ensure no information is lost if the network drops out half way through.
1D & 2D Barcode support
The system supports virtually all 1D & 2D barcode types. 2D barcodes allow for multiple fields to be populated automatically when scanned - allowing for rapid data entry. RFID will be supported in the future as its implementation costs reduce.
Automatic GPS Vehicle Location Support
The system supports receiving automated location beacon information from assets like ambulances & aircraft - to allow for real time location mapping. This allows users to see where assets are in real time – and for the system to provide extra location based alerts and information – for example the estimated calculation of arrival of an vehicle at its destination.
The system provides a handset manager to allow you to view all of the devices connected to your system. It shows a range of information about each device including GPS location, Software version, last time connected to the system, current or last user.
Time zone support
The system is multi-timezone aware – allowing distributed teams to record and view information seamlessly across timeszones. All times are adjusted to be shown in the users local timezone, as well as in relative time – for example '5 minutes ago',
The system supports multiple servers to ensure that TrackMi continues to run, event in the unlikely event of hardware or software server failure.
The system allows for handheld devices to capture photos – these are compressed and then sent to the server like other data. Photos are 'geotagged' so that the location that the photo is taken is
Multiple levels of Redundancy
- Network redundancy
- Server redundancy
- Handheld redundancy
Real time messaging between client and server
The system allows for real time messages to be sent between users in the field and server users. Allowing for another method of real time communication.
The system supports ad-hoc and automated messages to be sent to users outside of the system via both email & SMS.
No Stylus Required
The systems has been designed so that users can simply utilise their finger when interacting with the touchscreen. All buttons are large enough for fast and simple data entry.